The Puppet Support team can help you with your issues with supported software. Learn more about what's supported.
Puppet Enterprise: Learn which versions of Puppet Enterprise are supported, and more about end-of-life dates. Our team can also help you with supported Puppet Enterprise modules.
Continuous Delivery for Puppet Enterprise: version 4.x
Comply: We support Puppet Comply.
Compliance Enforcement Modules (CEM): We support CEM.
Puppet Application Manager (PAM): We support non-legacy architecture versions of PAM used to manage install, access, and manage your Puppet applications.
We support our own open source products in conjunction with enterprise Support software as follows:
Bolt: We support Bolt 1.0 and later with other supported Puppet products. However, we don’t support Bolt custom code. If you’re not sure if the issue is with your code or not, submit a ticket, and we’ll help you determine where the problem is. You can ask for help with your code from our community in Slack.
Puppet Development Kit (PDK): We support PDK, but not the code created with it. If you use PDK to write code that doesn’t work but your code passes rspec testing, submit a priority 3 ticket so that we can help you figure out if there is an issue with your code. If you use the PDK to write code that doesn’t work, and your code fails rspec testing, it is likely that you have a code issue. You can ask for help with your code from our community Slack, the pe-users mailing list, and our Professional Services team.
Need more help?
If you need help beyond what our team can provide, you can get help from other teams at Puppet and the Puppet community.
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