Puppet Comply runs Center for Internet Security (CIS) scans on the infrastructure you manage with Puppet Enterprise. Comply is an add-on to Puppet Enterprise (PE). Use Comply to automate policy enforcement with compliance as code and reduce the burden of audit preparation.
Getting Support
We’d like to make sure that you get help with Comply. To make sure that you get the help you need, let us know what part of Comply you’re having an issue with. Gather the information listed below and include it in your ticket to help us start solving your issue.
| Issue | Next step |
| Problem with benchmarks, CIS scanner | Run the CIS-CAT™ Pro assessor and include the logs and output with your ticket. |
| Problems accessing the product, issues with the node hosting Puppet Comply | Collect a Support Bundle and include it with your ticket. |
| Comply is not working well with PE | Collect the support script and include it with your ticket. |
| I need to get in touch with Professional services with questions about my engagement | Get in touch with your account manager. |
You can also ask for help from our community Slack.
Provide feedback
If you find a bug in Comply, please let us know. If you have ideas for new features or enhancements, we welcome them! Please visit the Puppet Idea Portal or send an email with your company name, contact information, and ideas to productfeedback@puppet.com. Our Products team will get your request to the right team.
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