Learn how to make your new Puppet Enterprise deployment successful

Puppet Enterprise (PE) makes it easy to automate the provisioning, configuration and ongoing management of your machines and the software running on them. But how do you get there? Use these resources to learn how to make your new Puppet Enterprise deployment successful.

Work with the Support team

We’re here to help you make the most of your Puppet solution. Learn how to update your contacts, send us troubleshooting information and requests, and provide feedback.

• Open a support ticket

• Run the support script

• Change the log level for PE services

• Update who can submit support requests

• Attach files to your support ticket

• Provide feedback or content for the Support Portal

Getting training from Puppet and help from our community

We offer expert training in methods that work best for you, from the classroom to your home. You can also ask our community for help.

• Learn more about training

• Join and get help from the Puppet community

Learn about PE

Get hands-on and learn the skills and concepts that will make you successful with Puppet Enterprise.

• Get hands-on experience in your browser with Puppet Practice Labs

• Learn Puppet at your own pace with the Learning VM

• Get started learning Puppet: concepts, successful implementation, Puppet code, version control, modules, Hiera, roles and profiles

Get PE up and running

Download, install, and configure Puppet Enterprise.

• Download Puppet Enterprise

• Puppet Enterprise documentation: Get started, installing, managing, and tuning

• Get debug-level information from the Puppet agent installer

• Automate configuration of Code Manager with the npwalker/pe_code_manager_webhook module

Tune PE for performance

Get the most out of your deployment by keeping your system tuned for optimal performance.

• Diagnose, stop, and prevent a thundering herd

• Recommended reading - Prevent an eventual PuppetDB slowdown - Preventative maintenance for PuppetDB: node-purge-ttl

• Troubleshoot and fix performance issues with the puppetlabs-puppet_metrics_collector module

• Fix "java.lang.OutOfMemoryError" errors

• Automate your PE database, maintenance, backups, and tuning with the puppetlabs-pe_databases module

Solve common issues

Find solutions to common issues in PE.

• Common Hiera formatting and syntax errors

Develop your own modules

Learn to write and validate Puppet code and modules.

• Write and test Puppet code and modules with Puppet Development Kit (PDK)

Plan upgrades

Plan to upgrade your PE installation as new versions become available.

• Long-term support (LTS) releases

• Recommended upgrade paths