Use SFTP to upload files to Puppet Support

Charlie Sharpsteen
  • Updated
Did this solve your problem?
7 out of 15 found this helpful
We maintain an SFTP server to provide an upload option for files that are too large to attach to Support tickets and for customers who cannot use third-party file-sharing services. You can upload t...

Read this full article with Puppet Support

Sign in to your account Learn more about Puppet products
Can't sign in? Get help

Related articles

Comments

3 comments

Date Votes
  • Alex Mesfin

    Hi,

    I am getting this error:

    [root@dccdvtp001 ~]# /opt/puppetlabs/bin/puppet enterprise support --v3 --ticket 37116 --upload --upload-user amesfin
    Error: Could not parse application options: invalid option: --upload

    Alex Mesfin

    0
  • Suzie Baunsgard

    Hi, it looks like you're getting help already, I've let those folks know that you've left a comment here. If we can make improvements to the article based on your experience, we will do it.

    0
  • Charlie Sharpsteen
    • Edited

    Hi Alex,

    The most common explanation for that error is that your PE version is older than the --upload feature. This flag was added to the LTS in 2018.1.8 and to the STS in 2019.0.3.

    Older PE versions will produce the "invalid option" error that you are seeing.

    0

Please sign in to leave a comment.