"The exec task does not exist" error in Puppet Spoke on ServiceNow

After installing and configuring the Puppet Spoke integration on ServiceNow, you get the following error while trying to execute the Run a command workflow.

Error messages

{
  "kind" : "puppetlabs.orchestrator/unknown-task",
  "msg" : "The exec task does not exist in environment production",
  "details" : {
    "environment" : "production",
    "task" : "exec"
  }
}

You get this error when the module providing the exec task is not installed.

Version and installation information

PE version: 2019.8.5 and later
Installation type: All

Solution

To resolve the issue, install the puppetlabs-exec module.

If you’re using Code Manager, install the module by adding an entry to your Puppetfile.

If you’re not using Code Manager, install the module by running the following command on the primary server: puppet module install puppetlabs-exec