Fix a “change from stopped to running failed error” when using the puppet-prometheus module with Puppet Enterprise 2021.1 and later

If you’re using a version of the puppet-prometheus module that’s earlier than v11.0.0, you get an error when running puppet resource pe-puppetserver. 

Error message

change from stopped to running failed: Services must specify a start command or a binary (corrective)

You receive this error when using a version of the prometheus module earlier than v11.0.0. When an older version of the prometheusmodule is installed in the control repo, Puppet doesn’t detect the correct provider on the service resource. The module points to a Puppet::Type.type(:service).new statement that’s outside the fact setcode block, which changes the detection logic of the service provider in Facter.

Version and installation information

PE version: 2021.0 and later

Solution

This issue was fixed in v11.0.0 of the prometheus module. To resolve the issue, update the module.