Welcome to Puppet Support

Upcoming holidays

Puppet's Support offices will be closed in observance of the following holidays. We will have support available for Priority 1 per your support entitlement, however, Priority 2 and 3 responses may occur the next business day.

Location Date Holiday
Portland, OR, USA 28 May Memorial Day
Belfast, Northern Ireland 28 May Spring Bank Holiday
Singapore 29 May Vesak Day

Know what you have — Puppet Discovery™ generally available

Download Puppet Discovery to begin automating your entire infrastructure. Get an intuitive dashboard shows you everything you have running on your servers, VMs, and containers, on premises or in the cloud. Access deep insights into your infrastructure so you know what to automate and take action on in order to bring all of your infrastructure under management.

Learn more

Scale automation broadly and deeply with Puppet Enterprise 2018.1

Puppet Enterprise 2018.1 includes more ways to help you scale automation broadly and deeply with enterprise-grade security and support.

Learn more about enhancements to Puppet Tasks™, Puppet Development Kit (PDK) support, and new backup and recovery capabilities.

Download the latest PE master and agent without a form

If you’re logged in to the Support Portal, you can use these links to download PE 2018.1:

You can download the client tools package and previous versions of PE without logging in.

Ticket form changes

We updated our ticket form to include a dropdown menu indicating which product you need help with (Puppet Enterprise, Puppet Discovery, or Puppet Pipelines). Learn more about Pipelines and Discovery.

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