Puppet Support


Welcome to Puppet Support

Upcoming holidays

In observance of the upcoming holidays, Puppet's Support offices will be closed on the following days. We will have Support available for Priority 1 per your support entitlement, however, Priority 2, 3, and 4 responses may occur the next business day.

Date Holiday Location
May 13 Hari Raya Puasa Singapore
May 26 Vesak Day Singapore
May 28 Special Puppet Holiday for 2021 All offices
May 31 Memorial Day Portland, OR, USA
Spring Bank Holiday Belfast, Northern Ireland

Removing and replacing harmful terms

We've updated our documentation to remove harmful terminology. Learn more.

Puppet Enterprise 2019.8.6 and 2021.1.0 are now available

If you're logged in to the Support Portal, you can download Puppet Enterprise 2021.1 using the following links. You can download PE 2019.8.6, our latest long term release, from the previous releases page.

New to using Puppet Enterprise?

We've put together a list of resources for you. Quickly find the best content to start your automation journey.

Security and bug fixes for Puppet products

Sign up for the Puppet Security Announce List. Learn more about how to stay up to date on security and bug fixes for Puppet products.


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