Welcome to Puppet Support

Upcoming holiday - 22 August - Singapore - Hari Raya Haji

In observance of Hari Raya Haji, Puppet's Support offices in Singapore will be closed on 22 August. We will have someone available for Priority 1 per your support entitlement, however, Priority 2 and 3 responses may occur the next business day.

Seeking your feedback on new support services

Thank you for being a valued Puppet customer! We rely on your feedback to help deliver support services that meet your evolving business demands. Please take a short 5 minute survey to share your needs with us.

Take the survey.

Now available: PE 2018.1.3, 2017.3.9, and 2016.4.14

We released Puppet Enterprise 2018.1.3, 2017.3.9, and 2016.4.14. These releases contain security and bug fixes. Read more about them in the release notes for 2018.1.3, 2017.3.9, 2016.4.14.

If you're logged in to the Support Portal, you can use these links to download PE 2018.1.3:

• The latest PE master
• The latest PE agent

Download 2017.3.9, and 2016.4.14 on the previous releases page.

Learn more about security and bug fixes for Puppet products

Your security is important to us. Sign up for the Puppet Security Announce List. Learn more about how to stay up to date on security and bug fixes for Puppet products.

Ticket form

Our ticket form now includes a dropdown menu indicating which product you need help with (Puppet Enterprise, Continuous Delivery for Puppet Enterprise, Puppet Discovery, or Puppet Pipelines). Learn more about Continuous Delivery for Puppet Enterprise, Pipelines, and Discovery.