When you try to add a Windows agent to your Puppet Enterprise (PE) installation, it fails with an
Authentication failed error.
Error messages and logs
Your node "agent.example.com" was not added. Unable to establish a connection to " agent.example.com" because "Authentication failed for http:// agent.example.com:5985/wsman".
When you get
Authentication failed error messages referring to port 5985 and the
wsman endpoint, it indicates misconfiguration of WinRM on the host, incorrect credentials being used for the WinRM connection, or both.
Version and installation information
PE version: All supported
Here are some resources to help you troubleshoot WinRM misconfiguration:
Understand and troubleshoot WinRM connections and authentication (blog post)
If you’re not able to solve the issue, get in touch with your OS vendor for help. If they are unable to help you, open a Support ticket.
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