Get Puppet Application Manager and Continuous Delivery for Puppet Enterprise version and troubleshooting information

Puppet Application Manager (PAM) is an administrative console that lets you install, access, manage, and upgrade Puppet applications in a Kubernetes cluster. You might need to get Puppet Application Manager or Continuous Delivery for Puppet Enterprise version information when you’re upgrading applications or troubleshooting issues.

Version and installation information

Product: Continuous Delivery for Puppet Enterprise
Version: 4.x

Solution

Complete all steps on the control plane node.

Check your Puppet Application Manager architecture

There are three PAM architectures: HA, standalone,and legacy.

If you’re using a Puppet-managed cluster, you can check what architecture you’re using by running:

kubectl get installer --sort-by=.metadata.creationTimestamp -o jsonpath='{.items[-1:].metadata.name}' ; echo

Depending on which architecture you used when installing, the command returns one of these values:

• HA architecture: puppet-application-manager
• Standalone architecture: puppet-application-manager-standalone
• Legacy architecture: Any other value, for example, puppet-application-manager-legacy, cd4pe, or comply

If you’re using legacy architecture PAM, upgrade to a supported installation by following instructions in our documentation.

Continuous Delivery for PE version and troubleshooting information

To check what version of Continuous Delivery for PE you’re using, run

kubectl get deployment cd4pe -o jsonpath='{.spec.template.spec.containers[0].image}' ; printf "\n"

In Continuous Delivery for Puppet Enterprise 4.12.0 and later, you can generate a support bundle to collect logs, system information and application diagnostics. When you’re sending the information to support, check the compressed file’s pam-diagnostics/get-kurl-installer/ directory, and send us information related to your issue.