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  1. Puppet Support
  2. FAQ

FAQ

  • Download the latest primary server and agent packages for Puppet Enterprise
  • Open a ticket with Puppet Support
  • How do I update who can submit support requests?
  • Make Puppet Enterprise licenses that are not being used available to other nodes
  • No end date for your license in the Puppet Enterprise console
  • Fix issues related to CentOS Linux 8 vendor end of life in Puppet Enterprise
  • Best effort support for End of Life products
  • Repair Puppet Enterprise or Bolt by reinstalling packages
  • View your organization's Support tickets
  • Prior versions of Puppet Enterprise documentation
  • Request a new feature or enhancement
  • Choose the information that is collected by the support script in Puppet Enterprise
  • Can't sign in to Puppet Support?
  • Get help with Puppet Enterprise license issues
  • Use SFTP to upload files to Puppet Support
  • Recommended upgrade paths for Puppet Enterprise
  • Attaching files to your Puppet Support ticket
  • Change the log level for PE services in Puppet Enterprise 2016.1 and later
  • Run the support script for Puppet Enterprise 2016.2 and later
  • How do I capture and decrypt SSL traffic between primary server (master) and agent nodes?
  • Join and get help from the Puppet community
  • Provide feedback or content for the Support Portal
  • Join Puppet Test Pilots
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