FAQ
- Download the latest primary server and agent packages for Puppet Enterprise
- Open a ticket with Puppet Support
- How do I update who can submit support requests?
- Give your colleagues access to Puppet Support tickets via email (CC) or the Support Portal
- Make Puppet Enterprise licenses that are not being used available to other nodes
- No end date for your license in the Puppet Enterprise console
- Fix issues related to CentOS Linux 8 vendor end of life in Puppet Enterprise
- Best effort support for End of Life products
- Repair Puppet Enterprise or Bolt by reinstalling packages
- View your organization's Support tickets
- Older versions of Puppet documentation and Support Knowledge Base articles
- Request a new feature or enhancement
- Choose the information that is collected by the support script in Puppet Enterprise
- Can't sign in to Puppet Support?
- Get help with Puppet Enterprise license issues
- Upload large files to Puppet Support
- Recommended upgrade paths for Puppet Enterprise
- Attach files to your Puppet Support ticket
- Change the log level for PE services in Puppet Enterprise 2016.1 and later
- Run the support script for Puppet Enterprise 2016.2 and later
- How do I capture and decrypt SSL traffic between primary server (master) and agent nodes?
- Join and get help from the Puppet community
- Provide feedback or content for the Support Portal
- Join Puppet Test Pilots