FAQ
- KB#0004 How do I open a support ticket?
- KB#0005 What are the recommended upgrade paths for Puppet Enterprise?
- KB#0006 How do I update who can submit support requests?
- KB#0368 How do I choose what information is collected by the support script in Puppet Enterprise?
- KB#0349 Can't sign in to Puppet Support?
- KB#0328 Getting help with Puppet Enterprise license issues
- KB#0305 How do I use SFTP to upload files to Puppet support?
- KB#0007 Attaching files to your support ticket
- KB#0009 Change the log level for PE services in Puppet Enterprise 2016.x to 2019.x
- KB#0010 Enable garbage collection logging for services in Puppet Enterprise 3.8.x to 2017.1.x
- KB#0014 How do I run the support script for Puppet Enterprise 2016.2 to 2019.2?
- KB#0016 How do I capture and decrypt SSL traffic between master and agent nodes?
- KB#0017 Where can I download Puppet Enterprise?
- KB#0018 How can I join and get help from the Puppet community?
- KB#0019 How can I provide feedback or content for the Knowledge Base?
- KB#0021 How do I run the support script for Puppet Enterprise 2015.2.x to 2016.1.x or 3.2.x to 3.8.1?
- KB#0022 How can I help test Puppet products?