FAQ
- Download the latest primary server and agent packages for Puppet Enterprise
- How do I open a support ticket?
- How do I update who can submit support requests?
- Best effort support for End of Life products
- Repair Puppet Enterprise or Bolt by reinstalling packages
- View your organization's Support tickets
- Prior versions of Puppet Enterprise documentation
- Request a new feature or enhancement
- How do I choose what information is collected by the support script in Puppet Enterprise?
- Can't sign in to Puppet Support?
- Get help with Puppet Enterprise license issues
- Use SFTP to upload files to Puppet Support
- Recommended upgrade paths for Puppet Enterprise
- Attaching files to your support ticket
- Change the log level for PE services in Puppet Enterprise 2016.1 and later
- Enable garbage collection logging for services in Puppet Enterprise 3.8. to 2017.1
- Run the support script for Puppet Enterprise 2016.2 and later
- How do I capture and decrypt SSL traffic between primary server (master) and agent nodes?
- Join and get help from the Puppet community
- Provide feedback or content for the Support Portal
- Run the support script for Puppet Enterprise 2015.2 to 2016.1 or 3.2 to 3.8.1
- Join Puppet Test Pilots