FAQ
- How do I open a support ticket?
- How do I update who can submit support requests?
- How do I choose what information is collected by the support script in Puppet Enterprise?
- Can't sign in to Puppet Support?
- Getting help with Puppet Enterprise license issues
- How do I use SFTP to upload files to Puppet support?
- Recommended upgrade paths for Puppet Enterprise
- Attaching files to your support ticket
- Change the log level for PE services in Puppet Enterprise 2016.x to 2019.x
- Enable garbage collection logging for services in Puppet Enterprise 3.8. to 2017.1
- Run the support script for Puppet Enterprise 2016.2 to 2019.8
- How do I capture and decrypt SSL traffic between master and agent nodes?
- Where can I download Puppet Enterprise?
- Join and get help from the Puppet community
- Provide feedback or content for the Support Portal
- How do I run the support script for Puppet Enterprise 2015.2 to 2016.1 or 3.2 to 3.8.1?
- Join Puppet Test Pilots